When do I get paid?

Your checks are mailed and you should receive them by the 30th of the following month.

If I cannot make a scheduled observation what should I do?

First, submit a "date change request" as soon as possible.  If you are unable to change the date, please call the office.

How long do I have to submit my reports?

All reports are due within 36 hours from the time of the observation.  If you are unable to finish the report in that time frame please be sure to email us and let us know the status.

What type of reports do I need to complete?

We are looking for the most detailed reports possible.  Little details are very important.  We want the reader to feel like they're experiencing the visit with you.

How do I become your favorite observer?

Complete a detailed report on time.  Look at the report before you do the observation.  Always read the observation details as they change often.  Communicate with us in advance if you have a problem with a scheduled observation. 

Save your reports as often as possible and prior to submitting.

What do I do if the weather is bad?  

We would never want to endanger our observers and therefore ask you to use your judgment on completing an observation in the event of a storm. Please remember that our clients also face challenges during these times and, it would not be fair to evaluate them when they may be struggling with help issues or storm damage.  Depending on the type of storm, the client could be affected for days to follow.  We do ask that you make the best effort possible to complete the observation when possible.   

Thank you and stay safe!  

What do I need to know about taxes?

As an independent contractor you need to claim your income from us on your taxes. 1099 forms are mailed out each January for independent contractors who were paid over $600.00 during the year.

Throughout the year be sure to save your gas and toll receipts as these may be used as expenses against your income. We recommend keeping an expense log of mileage, gas, and tolls.

How do we rate our observers?

We look for two things from our observers:

1. Quality, detailed reports.

2. A pleasant working relationship - on time reports, professionalism, a helping hand once in a while for last minute bookings, good communication.

The better rating you have, the more observations you will be offered.
 

 What happens after I apply?

Your application will be reviewed when we need new observers in your area.  You will be contacted by email to proceed with our training if you are accepted.